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Privacy Policy

The website www.heavenlyhandsthatheal.com is owned by Samantha Bourque. You, as a visitor and/or user of our website, agree to the following Privacy Policy, and your use of the website constitutes your acceptance to be bound by the terms. Your use of our website and any information that you contribute or provide to us is subject to this privacy policy.

 

The following Privacy Policy informs you of how we collect and process your personal data, including that which you provide by purchasing a product or service, or contacting us via our website, as well as that which we may collect automatically from you based on your activity on our website.

 

We reserve the right to update these terms from time to time. We will provide notice via email of any material changes made to this Privacy Policy. We will not provide notice of any minor updates, and acknowledge it is your responsibility to read any updated version(s), and that you agree to be bound by the most updated version of this policy.

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Personal Data We Collect

While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This is done voluntarily by the user to provide us with their personal information in exchange for a free resource, to be added to our email or subscriber list, or to contact us. 

 

Personally identifiable information may include, but is not limited to:

 

First name and last name

Email address

Phone number

Address, City, State/Province, Postal Code

 

Understand that your decision to provide any information to us in this manner is voluntary and constitutes your explicit consent to allow us to collect, process, and retain it. 

 

If you decide to fill out the “contact us” portion of our website, or provide us with any other communication data, including but not limited to that provided via email, social media messaging or posts, or text messages, we may collect information including your name, email address, phone number, information you share with the social media platform, as well as the text of any message you send electronically. This data will be processed based on our legitimate interest in communicating with you and/or to address any questions or concerns you may have. We may also retain your data to keep a record of the communication.

 

If you become a customer, we will collect additional information to carry out and complete the purchase and sale of the goods or services you have requested, including but not limited to your name, email address, billing address, credit card or payment information, and any other information necessary to complete purchase of the product or service you elect to buy. We will collect and process this data to fulfill our contractual obligation to complete your order. We will retain the information only as long as necessary. We use third-party data processors to take and complete payments, and we will not retain or have access to your payment information. 

 

We may also collect information through Automatic Data Collection Technology. We may use or send standard “cookies” to identify your browser from time to time. We do not include any personally identifiable information in cookies. We will not employ any other mechanisms (except those discussed above) to collect data on our website. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You can accept or decline cookies using your web browser settings. If you choose to turn off cookies, some areas of the website may not function correctly or at all.  The website does not respond to Do Not Track signals sent by your browser. 

 

We may also collect data about how you use website, your browsing actions or patterns, computer equipment, IP address, internet connection, and other similar choices you make, including via Google Analytics and Facebook Pixels, to obtain statistical data, improve our website and offerings, and ensure you receive information relevant to you. If we utilize this technology, we will do so in compliance with all applicable policies of these third-party companies.  We may receive personal data from third parties, including Google, social media platforms, search engines, PayPal, Stripe, and other third-party payment processing companies.

 

How and Why It’s Collected 

We collect your personal information when you voluntarily provide it to us directly to receive a free or paid resource, product, or service, or when you fill out a form or send an email to contact us. We do so to provide you with the resource you have indicated you’d like to receive. We may also track your future interactions with our content and use your personal information to keep you informed about the products and services you have elected to receive, as well as any linked or similar products or services we think you may be interested in. We will collect the information after you manually enter it and click to be added to our list. No such information will be collected without your taking action to be added to our list, or in exchange for a free resource.

 

We may also receive data from third parties, such as Google Analytics, Facebook, Instagram, and other advertising platforms, as well as providers of technical or payment services as needed, and other similar third parties.

 

Usage of Data: How We Use Your Information You Provide   

We will use the personally identifiable information you have voluntarily provided to us to fulfill the service or product you requested, including free resources, training, newsletters, and periodic promotional emails, as well as to notify you about any changes to our policies or services. We may also use your personal information to form “look-alike” audiences in our digital marketing campaigns, which includes uploading your information into our social media advertising campaign.

 

If you purchase something from us, we will use your billing address and credit card information to complete your desired purchase or purchases only. We will not store or share any such information. By providing this information to us, you understand and agree that we may use and store such information to send emails, bill credit cards in exchange for programs or products purchased, or utilize comments for marketing purposes.

 

If you purchase from us, we may also use your personal information to send necessary updates to our products or services you have purchased, or to keep you informed of any required information relating to our products or services.

 

Non-Personally Identifiable Information: Additional non-identifiable information that is collected may be used to provide an overview of how people access and use the website. This information is not used for any additional purposes, and the website does not use such data to make automated decisions. We may also record some or all information to help create a better user experience. We may use information such as your IP address to help diagnose technical problems with our servers or our website, to determine which portions of our website receive the most traffic, and to understand which content is the most useful to our visitors. Your IP address will not personally identify you. It may be used for the limited purposes outlined above to enhance the user experience.

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Retention of Your Data

We will retain the minimum amount of Personal Information required, including name, email address, and behavior tracking, as long as you elect to remain on our mailing list, and any additional Personal Information as long as it is needed to fulfill the purpose for which it was initially collected, such as completing a purchase. We will also retain and use the collected information as necessary to comply with any legal obligations, resolve disputes, or as otherwise reasonably determined. If you choose to be removed from our database at any time, your information will be deleted and will no longer be retained.

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Information Protection & Security 

The security of Your Data is essential. Please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect Your Data, it can never be guaranteed. Should we become aware that a data breach has occurred, we will notify the necessary parties promptly with as much information as we have available. 

 

While we do our best to protect the information we collect and prevent any misuse, unauthorized access, or disclosure, you understand that we cannot be responsible should an unauthorized third party obtain access to our information without our consent. Should our website be tampered with, you understand that these unauthorized parties may access your personal information. You agree that we are not responsible for any such actions, and acknowledge you will hold us harmless should your information become intercepted in this way without our knowledge, permission, or consent, which includes a release of any claims related to use of such information by such an unauthorized party. 

 

Third Party Links – Not Included Under This Policy

We may occasionally provide links to other websites on our site. Unless otherwise stated, this Privacy Policy only covers information that we collect from you on our website, which we expressly control. You understand that should you click on a link and be taken to another website, this Privacy Policy does not apply. We have no control, responsibility, or liability for the content, activities, or policies of any other company, website, or individual. You acknowledge and agree that we are not responsible for the privacy policies or practices of third parties. You understand that you will need to review the privacy policy of each website to confirm its specific policies.

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Contact Us

If you have any questions about this Privacy Policy, you can contact me:

 

Last update: July 3, 2025

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